Hi Gloria! I just saw your post with the “April 2021 news”. Is this course/certificate being updated to reflect the change to Memsource? If so, it could be worth taking it again, after the transition!
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Hi @Switzer-Matt,
thank you for reaching out. I believe we should tag our kind @Silvia_Mauri and @charlotte1 who hopefully will reply after the we.
Have a nice day, Matthew!
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Oh, many thanks @faretto5 ! I thought it tagged the OP automatically when I hit “Reply”, but I guess not.
Noobie troubles 
Have a nice weekend 
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Hi @Switzer-Matt !
Thanks for reaching out! The new course will have lots of updated information, so you’re welcome to take it again if you would like to 
Thank you @faretto5 for pinning us!
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Hello,
I am new to this platforn. I would like to take the Introduction course but I received a notifcation saying the course is unavailable to students;
Would really appreciate your help.
Regards,
Mikhaela
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Hi @kwifo.mikhaela21 and welcome to our community!
I moved your message to this existing one. I read the first message of this thread and I see you are most possibly right. The course is being updated at the moment: this is why you cannot access it.
I hope this problem will be solved soon.
In the meantime have a nice day and thank you for your support!
L
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Thank you for reaching out and welcome to TWB!
I can confirm what the kind @faretto5 has said, that the course is currently being updated
Once the course has been updated, you’ll be able to enrol!
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Hello.
I am new here and i am wondering how do i start or where do I find my first project to translate
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Hi @ashraf.m2000 and eelcome to our community! I’m posting a link about how to find and claim a task:
I hope this helps.
Have a nice weekend!
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Firstly, welcome to TWB!
I’d like to confirm what the kind @faretto5 has said, you can find information on how to How to find and claim tasks in our Translator’s Toolkit.
The Toolkit has lots of useful resources to help you get started with TWB!
Let us know if you have any other questions, Ashraf 
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Great! When exactly in may
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Firstly, welcome to the community 
I’m not sure when the new course will be available, but we’ll definitely announce it to our TWB community. So keep an eye out 
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Hello, I’m a novice here, I have completed the Course: Introduction to Humanitarian Translation for Kató Translators. But I don’t have the checkmarks, I took them again them but nothing has changed, my last score for the test was 75%. You guys that have more experience than me, please, What you recommend to do?
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Hi @saraenriquez240,
thank you for reaching out and welcome to our community! You need to get 100% score to pass the test and get the final certificate. If you don’t get it the first time, you should try it again until you pass it.
I hope this helps.
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My concern is since I saw the results, I have been trying to correct my answers to get 100%score, I have updated my answers several times but the system still marks 75%
Any suggestions are highly appreciated, please. Thanks for your reply. 
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Dear Sara,
I’m just tagging our kind @charlotte1 who will probably reply tomorrow.
I hope this helps.
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I’m sorry to hear you’re having issues with the course 
I think the problem is that you’re not enrolled in the course! You must follow step 2 in the instructions above:
2. Enrol in the course:
Once your account is activated, you will be able to enroll in the course. Just go to the course’s main page, click on the clog symbol, and then on “enrol me in this course”.
Please note that if you do not enrol, the platform will not let you take the final quiz and you won’t obtain the certificate.
Let me know if this sorts it out or if you have any other questions
Thanks @faretto5 for pinning me 
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Hello @ClaudiaM! I have made an account but I cannot find the clog button to enroll…the only button I see is the one that says “Take the Course”… is the Enroll button on that site too?
thanks!
Hi @marcediana
Firstly, welcome to the TWB Community
Sorry to hear you were having difficulties accessing the cog button. I’ve just manually enrolled you in the course!
I hope you find the course interesting