Hi @Sergio_TL94
Firstly, welcome to the TWB community
Iâm sorry to hear youâre having difficulties taking the test. When it takes you back to the homepage and you scroll down, you should be able to access the test underneath the âTest Yourselfâ heading!
Let me know if you cannot access the test via that link
Hi again, @charlotte1
Thank you for the welcome!
Iâm afraid the link doesnât work for me. This is what appears on my screen: âRestricted Not available unless: The activity Introduction to Humanitarian Translation for the TWB Community! is marked completeâ.
Best regards,
Sergio.
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Hi @Sergio_TL94
Hmm thanks for double-checking on that!
Iâm pinning @ClaudiaM who may be able to assist further with this
Hi, @charlotte1
Thank you for your help with this.
Have a lovely evening
Sergio.
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Hello
I have completed the course but I did not see where to download the certificate.
Can anyone help me out�
Hi @Cristel, thanks for reaching out here
In order to take the final test and download your certificate, youâll need to create an account in our Moodle platform first and enrol in the course; to do so, please check Step 1 and 2 in the thread above
Please let us know if there is anything else we can help you with
Thanks Silvia,
I created my account before taking the training.
Hi @Cristel, thatâs great! However, you also need to enrol in the course in order to access the final quiz and download the certificate
Once your account is activated, you will be able to enrol in the course. Just go to the courseâs main page, click on the clog symbol, and then on âenrol me in this courseâ.
Hope this helps!
Thanks Silvia⊠it definitely does.
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Hi @Silvia_Mauri. Sorry, I already asked this recently, but I have not been able to solve it: I already completed the course, but the link to the test does not work for me. Would you be able to help with this?
Many thanks in advance for your assistance
Sergio
Hi @Sergio_TL94 thanks for reaching out and sorry for the late reply!
Mmh thatâs bizarre I checked and you are successfully enrolled in the course, so as soon as you fully complete the course, you should be directed to the homepage where you can take your final test (see screenshot above).
Have you tried opening the elearn platform with a different browser? Also, please make sure to complete all the courseâ sections as otherwise you wonât be able to take the final quiz.
I hope this helps, but let me know if the issue persists - feel free to send us a screenshot of the issue and weâll be able to better assist you Thanks!
Hi, @Silvia_Mauri. Many thanks for your reply. I just opened the platform on a different browser following your advice, and even answered the reflections again, but the link still does not work. Please, see image below:
Sergio
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Thanks for sharing this, @Sergio_TL94
It seems that for some reason the course is not 100% complete; you will know that the course is fully completed when a appears in the little box you see to the right.
Would you mind accessing the course from the link you see above âTest yourselfâ and giving it another go? Thanks for your patience
Hi:
I am having the same trouble as Sergio.
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Hi:
I am still not able to link to the test. I already completed the course, however, the checkmark does not appear in the little box. I tried login in again through different browser and tried to access the course from the link above âTest yourselfâ.
Thanks ,
Raquel
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Hi, @Silvia_Mauri. Yes, I have tried a third time now, and the link still does not work, unfortunately.
Hi:
I tried again today but no luck accessing the test.
Hi @Sergio_TL94 and @raquelfa1938, thanks for your messages!
It seems several volunteers are experiencing the same issue, so Iâll pass this to the tech team and Iâll get back to you as soon as I have some news for you
Apologies for the inconvenience and thanks again for your patience
Hi @Silvia_Mauri. Thank you very much for your help
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Thank you Silvia for your assistance.
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