Find and Claim a task on the TWB Platform

Hello !
I have a question, I have been registered here for almost a week now and I’m not getting any tasks on the main page, did I do anything wrong? or do I have to meet a certain requirement?
I see some of the comments mentioning a test but I am a little confused, would anyone answer my questions please?
Thank you for your help.

Hi @Nour98, and welcome to the TWB community! :wave:

If you didn’t find any tasks on your homepage, it simply means that there are no available tasks in your language pairs.

And If you’d like, you can sign up to receive daily task stream emails. You will receive an email when tasks are available in your language pairs. :envelope_with_arrow:

As far as I know the test to become a verified translator is no longer required and your verification will depend on several good reviews and feedback.

You can find out more on this thread :arrow_right:

Have a great day! :dizzy: :sparkles:

Best regards. Lilav.

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@Lilav_Alarashi Thank you very much !

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Hello I just joined the team! My language combinations are English-arabic. However I can’t find any tasks on the home page despite the popularity of such language combination. Is that normal or there is a problem with my profile?

Welcome to the TWB community, @Nour98! :sunny:

Thanks for your message :slight_smile: I can confirm what the kind @Lilav_Alarashi mentioned in the message above - thanks for supporting your fellow translators, Lilav :star2:

Your profile is completed and I see you set up your task notifications settings to receive weekly updates - if you would like to receive more frequent updates, you can edit your notification settings by following the instruction at this thread:

:arrow_forward: Signing up for Kató Platform email notifications

Thanks for your support, Nour! Let us know if you have further questions :slight_smile:


Hello @Maryam.elshazly, firstly, welcome to the TWB community! :tada:

Thanks for reaching out here :slight_smile: I had a look at your profile and it looks all good!

When you cannot see any tasks in the homepage, it means that at the moment you are looking there are no available tasks, but no worries - we post new tasks all the time, so keep an eye out :eyes:

I also see you set up your task email notifications settings to receive daily updates, so when new tasks become available for you, you’ll be notified :incoming_envelope:

If you haven’t yet, please take a look at our Translator’s Toolkit, where you’ll find plenty of useful resources, or take our Introduction to Humanitarian Translation for the TWB Community - it’s a great way to get started with TWB :sunny:


Hello to everyone here
Hope your doing well.
Recently I claim a task and in few minutes I receive a notification saying that @your task has been revoked

Can you know what is reason
Thank you in advance for your assistance.

Hope you all doing well.
I rarely find a task to work on. And I really want to work on more projects since all I did is just one task.

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Hello @alhajri.rms

Thanks for your interest in working on tasks with TWB, that means a lot to us! :dizzy:

We’re sorry you haven’t had access to tasks recently. The homepage only shows tasks available at the time you are looking. If you cannot see any tasks in your language pairs, don’t worry. We post new tasks all the time, so keep an eye out! :eyes:

I see you are signed up to receive task stream emails. You will receive an email when tasks are available in your language pairs :+1:

Let us know if you have any questions :innocent:


Hi @musevenifreddy001, thanks for your message :slight_smile:

Apologies for this inconvenience - sometimes this might happen when the PMs need to implement changes to the project and need to revoke it.

I see you have already claimed many tasks to work on, so I am sure you can support us with these other tasks :raised_hands: Thank you!!

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Thank you for the message .

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Thanks for your support :relaxed: :smiley:

Hello! I just claim a task and I wasn’t redirected to the page on which I am supposed to click on the button “Yes, I promise I will translate this file”.

Is it because I need to be approved by the project manager first? or how can I access that page so that I am sure I am in charge of translating that task? Thanks!



you don’t need to be approved for your translation
it must be a technical glitch
i’m sure the kind TWB staff will respond asap


Hello @OrielaB and welcome to TWB! :star2:

:white_check_mark: As @soke35 kindly mentioned, you don’t need to be approved to do a translation work. I believe that by the time you wanted to claim the task, another volunteer had already claimed it. Another possible reason is that the task you wanted to claim is only available for verified translators.

:white_check_mark: There are always several choices of tasks to claim for sure! If you’d like to learn more about how to claim a task, take a look at this tutorial.

:white_check_mark: Also, you may find it useful to take a look at the translator’s toolkit that includes information and instructions on how to use the TWB Platform.

Please let us know if you have any questions :innocent:


Thank you very much @Aya.Alrifai!


Hello Everyone!

So I claimed my first task here, but I can’t find it anywhere. There is no (claimed task) option on the bar (between home and profile). I would appreciate your help! I closed the browser before I clicked on (Translate using Memsource), so how can I find the task I claimed and start translating it with the TWB Memsource account? Because I have to use the Memsource TB for this task

Thank you!


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Hi @Areej91 !

When you claim a task, they send you an email with the URL of the project. Check if you received it.

I hope it helps :slightly_smiling_face:

Have a good day!


Hi @Areej91 ! I replied to your post in this thread. Kindly refer to it :sunflower: :innocent:

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Good morning Alessandra, I’m new to TWB! This information is very useful. I’m trying to search for available tasks but I cannot see any (with or without language filter), do I need to do something in order to start working on projects?
Thank you!