Hello @Stanislava,
Have you been able to submit the tasks? Do you still need help?
Hello Chris!
The tasks were submitted almost immediately after I posted the message.
A big ‘thank you’ to whoever helped 
1 Like
Oh dear, I always get troubles with ““completed”” button. Please help me to change these tasks status. I have already done every tasks I claimed. Thanks in advance.
Hello @phuong.hlu99,
Which task exactly do you need help with?
Welcome to TWB, we are glad you decided to join us!
Hello, can you also help me to mark the task as complete for “1 [FINAL] DUO - Translation Guide Template (1).docx”? Thank you.
Hello, @Nanda_Untari, welcome to the forum! Some projects require running a mandatory QA check. You can find information on how to perform one here.
Once all segments have been confirmed and all QA check errors either corrected or ignored (if applicable), you should be able to complete the task!
If you are still experiencing issues, you can contact your project manager by email (should see the address in the project information) or tagging them here.
Hope this helps! Have a nice week 
2 Likes
Hello, I have marked all the segments, run the QA, finish the QA, and checked all of the boxes. can you help me to mark the task as complete for “1 [FINAL] DUO - Translation Guide Template (1).docx”? I have finished this since yesterday and just needed to submit. Please help as I am unable to and the deadline is in a few hours.
1 Like
Hello! Sadly, I don’t know who your project manager is, or else I could tag them for you.
You can contact them by commenting on the task’s thread in the forum (it should have a “Discuss this task with the community” button leading you there), or by email (you can find their address by clicking on the project).
Let them know which task you’re experiencing issues with and they can mark it as completed for you!
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Hello @Nanda_Untari,
Thank you so much for working on this task.
Let’s tag @GiuliaG, the project manager, so she may assist you with marking the task as complete.
We thank you once again for the work that you are doing in supporting us!
3 Likes
Hi! I’m having the same issue with a task I claimed. All the segments are confermed but there is a “Tags and formatting error” even if everithing is fine. How can I solve it?
Thank You so much.
Kind regards,
Maria Grazia
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Hello @TWB_mg.tartaro96_232391,
Thank you so much for working on this task.
Have you now been able to resolve this issue?
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Hi @Chris_A,
Yes, this time I managed the problem using “er”, because the problem was with the high “th” in english that we don’t have in french.
Hope it doesn’t happen with other numbers because there isn’t something similar to the “th”. :c
Kind regards,
Maria Grazia
1 Like
Please help! I have the same issue in both my 2 tasks. If anyone have time, do you mind help me mark complete with them? Thank you 
It seems very strange that there are many of us who cannot get the work marked as completed.
Hello @woodwarblerdk,
Thank you for working on this task,
Let’s tag @GiuliaG, the project manager, to look into this and help you accordingly.
We thank you once again for the work that you are doing to support us!
1 Like
Dear @woodwarblerdk ,
Thank you for your message and for your help with our projects!
A couple of months ago we implemented additional quality measures, which mainly entail running the PhraseQA functionality. If the QA is not run, it won’t be possible to mark the task as Complete. Unfortunately, sometimes the QA flags issues that are not real or do not depend on the translation itself - for example, if the document has some tag issues.
I know this is very frustrating and we are looking for a solution. In the meantime, if you are unable to complete a task even though you have run the QA, please reach out to me or send a message in the forum so we can mark it as Complete for you.
Thank you again
Best,
Giulia
Hello there, I got a problem with the “completed” task again. I tried to do all things following your instruction, but it did not work. Please help me to transfer my task status (this is the name of my task: 16 Finance_Debt Holds You Back_Lesson.docx. Thank you in advance.
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Dear @phuong.hlu99 ,
Thank you for helping us with this project and for reaching out
I have now marked the as Complete on your behalf.
All the best,
Giulia
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@GiuliaG @Lunediam I can’t complete the task because of a tagging/formatting issue which I don’t understand. Hus Forbi-sælger Nat 35584
Please can you help?
Hello
I’m new here and have just finished my first translation but I’m having some issues with marking it as complete. I’ve tried all the advice I found in here but still couldn’t figure it out.
I appreciate your help
1 Like