Hello there, I got a problem with the ācompletedā task again. I tried to do all things following your instruction, but it did not work. Please help me to transfer my task status (this is the name of my task: 16 Finance_Debt Holds You Back_Lesson.docx. Thank you in advance.
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Dear @phuong.hlu99 ,
Thank you for helping us with this project and for reaching out 
I have now marked the as Complete on your behalf.
All the best,
Giulia
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@GiuliaG @Lunediam I canāt complete the task because of a tagging/formatting issue which I donāt understand. Hus Forbi-sƦlger Nat 35584
Please can you help?
Hello
Iām new here and have just finished my first translation but Iām having some issues with marking it as complete. Iāve tried all the advice I found in here but still couldnāt figure it out.
I appreciate your help
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Hello!
I want to submit my first task, but I canāt. Iāve read all the advice posted here but the āCompletedā button wonāt appear.
Could it be because itās the first part of a bigger document and the other parts should also be completed to submit? I also think the tag and formatting have something to do but Iāve already made all the required changes. This is the task just in case anyone from the team needs to check it 6.1 CVA Nutrition Brief.docx
Thanks in advance
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Hello @getholdoftariq ,
Thank you for letting me know. I have marked this task as Completed for you
Best,
Giulia
Dear @Victoria ,
Thank you so much for helping us with your skills!
Could you please specify which task or which project you are having issues with?
Thank you,
Giulia
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Dear @Melina ,
Thank you so much for reaching out and for helping us with this project!
I had a look at the PhraseQA, as that is usually the main reason why the status cannot be changed in a task, and I see that there are 2 types of issues:
1. āMissing termā
If you could please have a look and make the necessary edits, then the flags will disappear (please note that terminology is very important for this project, so we kindly ask you to stick to the term base - however, if you spot any mistakes or strongly disagrees with something, please let me know).
2. āTags and formattingā
I see that those are related to the source file, so it does not depend on your translation. I can override them if they create a problem
Let me know if this helps
All the best,
Giulia
Hi @GiuliaG
Thanks for your reply. I was able to mark it as completed yesterday night. I tried writing a message replying to my own comment but it wouldnāt allow me to post it.
Just in case it helps anyone, I hadnāt realised that the blue number tags from the source text had to be carried onto the target text as well!
I fixed that and was able to submit it.
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Dear Victoria, thank you so much for completing the task and confirming the above
As you are new here, I thought I would share some more information about our translation platform (Phrase):
ā¢ Phrase TMS - TWB Community Forum - here you can find all articles related to Phrase
ā¢ Dealing with Tags in Phrase TMS - this is an article specifically about what we call ātagsā, i.e. those blue numbers in the segments.
And of course, let me know if you have any other questions!
Best,
Giulia
Hello @GiuliaG
could you help me with this task? I canāt mark it as completed due to the āTags and formattingā problem
task name :3.2 240821_Evac_Ops_Master_No_Code.xlsx
(TWB Platform)
thank you
best,
jill
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Dear @jill9494 ,
Thank you so much for helping us with this project!
Iām sorry for the inconvenience, I have now marked the task as Complete on your behalf.
All the best,
Giulia
Hello @GiuliaG
Sorry to bother you again. Could you help me with this task also? āTags and formattingā problem again.TWB Platform.
Thank you
Best,
Jill
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Dear @jill9494 ,
Thank you so much for letting me know, I have marked the task Complete for you!
All the best
Giulia
I have done my task. But I can not use the completed button. Please help me to handle this issue. My taskās name is: 46 SHCM - Foot Hygiene.docx
Thank you so much.
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Dear @phuong.hlu99 ,
Thank you for reaching out and for your help with this project!
I have marked the task Complete on your behalf.
Have a nice day
Giulia
Hello, I am unable to click on the āCompleteā button; it is inactive. I completed confirming all segments and running QA. There are 4-5 segments with tags that I can not ignore in QA. I have added the tags in the target text, but due to linguistic differences, the placement is different. I donāt know any other way to fix it. Can someone help me close the task? Thanks.
Hello @Vibhavari and thank you for writing to us.
It seems you were able to resolve the issue and complete the task as I donāt see any pending tasks on your profile.
Please donāt hesitate to contact us if you need further support.
Thanks a lot!
Hey Ahmad, thanks for reaching out anna.canatan helped me resolve the issue.
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