Unable to mark the task as complete

TWB Q&A TWB FAQs
30

Hello!
I want to submit my first task, but I canā€™t. Iā€™ve read all the advice posted here but the ā€˜Completedā€™ button wonā€™t appear.
Could it be because itā€™s the first part of a bigger document and the other parts should also be completed to submit? I also think the tag and formatting have something to do but Iā€™ve already made all the required changes. This is the task just in case anyone from the team needs to check it 6.1 CVA Nutrition Brief.docx
Thanks in advance :slight_smile:

1 Like
31

Hello @getholdoftariq ,
Thank you for letting me know. I have marked this task as Completed for you :slight_smile:
Best,
Giulia

32

Dear @Victoria ,
Thank you so much for helping us with your skills!
Could you please specify which task or which project you are having issues with?
Thank you,
Giulia

1 Like
33

Dear @Melina ,
Thank you so much for reaching out and for helping us with this project!

I had a look at the PhraseQA, as that is usually the main reason why the status cannot be changed in a task, and I see that there are 2 types of issues:
1. ā€œMissing termā€
If you could please have a look and make the necessary edits, then the flags will disappear (please note that terminology is very important for this project, so we kindly ask you to stick to the term base - however, if you spot any mistakes or strongly disagrees with something, please let me know).
2. ā€œTags and formattingā€
I see that those are related to the source file, so it does not depend on your translation. I can override them if they create a problem

Let me know if this helps :slight_smile:

All the best,
Giulia

34

Hi @GiuliaG

Thanks for your reply. I was able to mark it as completed yesterday night. I tried writing a message replying to my own comment but it wouldnā€™t allow me to post it.

Just in case it helps anyone, I hadnā€™t realised that the blue number tags from the source text had to be carried onto the target text as well!
I fixed that and was able to submit it.

1 Like
35

Dear Victoria, thank you so much for completing the task and confirming the above :slight_smile:
As you are new here, I thought I would share some more information about our translation platform (Phrase):
ā€¢ Phrase TMS - TWB Community Forum - here you can find all articles related to Phrase
ā€¢ Dealing with Tags in Phrase TMS - this is an article specifically about what we call ā€œtagsā€, i.e. those blue numbers in the segments.

And of course, let me know if you have any other questions!

Best,
Giulia

36

Hello @GiuliaG
could you help me with this task? I canā€™t mark it as completed due to the ā€œTags and formattingā€ problem
task name :3.2 240821_Evac_Ops_Master_No_Code.xlsx
(TWB Platform)
thank you
best,
jill

1 Like
37

Dear @jill9494 ,
Thank you so much for helping us with this project!
Iā€™m sorry for the inconvenience, I have now marked the task as Complete on your behalf.
All the best,
Giulia

38

Hello @GiuliaG
Sorry to bother you again. Could you help me with this task also? ā€œTags and formattingā€ problem again.TWB Platform.
Thank you
Best,
Jill

1 Like
39

Dear @jill9494 ,
Thank you so much for letting me know, I have marked the task Complete for you!
All the best :slight_smile:
Giulia

40

A post was merged into an existing topic: November Curriculum 35787

41

I have done my task. But I can not use the completed button. Please help me to handle this issue. My taskā€™s name is: 46 SHCM - Foot Hygiene.docx
Thank you so much.

1 Like
42

Dear @phuong.hlu99 ,
Thank you for reaching out and for your help with this project!
I have marked the task Complete on your behalf.
Have a nice day :slight_smile:
Giulia

43

Hello, I am unable to click on the ā€œCompleteā€ button; it is inactive. I completed confirming all segments and running QA. There are 4-5 segments with tags that I can not ignore in QA. I have added the tags in the target text, but due to linguistic differences, the placement is different. I donā€™t know any other way to fix it. Can someone help me close the task? Thanks.

44

Hello @Vibhavari and thank you for writing to us.

It seems you were able to resolve the issue and complete the task as I donā€™t see any pending tasks on your profile.

Please donā€™t hesitate to contact us if you need further support.

Thanks a lot!

45

Hey Ahmad, thanks for reaching out anna.canatan helped me resolve the issue.

1 Like
46

Dear @GiuliaG
Hello, can you help me with this task? I canā€™t mark it as completed.TWB Platform
Thank you very much
all the best,
Jill

1 Like
47

I am trying to complete the task, but I cannot because some segments are marked as needing completion in QA, but this is not the case. For example, segments 56, 108, 162, and 214 are marked as ā€œIncorrectly nested tagsā€ but there are no tags at all.

1 Like
48

Hi @pauladsharp ,
As confirmed via email, I marked the task as Complete on your behalf :slight_smile:
Thank you very much for your help!
Best,
Giulia

49

Dear @jill9494 ,
Thank you for reaching out and for helping with this project!
I marked the task as Complete for you :slight_smile:
Best,
Giulia