The Translator's Toolkit

TWB Q&A TWB FAQs
42

Hi @alisesudnika

Firstly, welcome to the TWB Community :star_struck:

If you can’t see the TM, TB or MT for a project, then it means that those resources aren’t available for that specific project!

However, we’re working on building up our resources and each translation you do helps with this :pray:

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43

Ok, thank you for this information! :slight_smile:

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44

Ive finished my task with no red crosses but I cant press complete (its not activated)??

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45

Hi @wakibaki75

So, before you can submit the task, you must first run a Quality Assurance (QA) check. You can do this by going to “Tools” and then clicking “Run job QA” :+1:

This will bring up a QA panel with any errors that the system detects. You must work through them to either resolve them or ignore them if they are false errors (by clicking in the “i” column).

Once you’ve done this, you’ll be able to submit the task :star2:

There are sometimes errors that can’t be ignored, so if you are unable to resolve them then please let us know or reach out to the project manager who’ll be able to help!

Thank you for your support on this project, Eid :raised_hands:

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46

2 posts were merged into an existing topic: 2020 E-Cubed Shortlist Blogpost 28019

47

Hello There!
I would like to ask is it possible to calm a task that is in progress? I always check ou the homepage after receiving the task notification email then I see them labeled in progress.

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48

Hello @fatimahmaid2021 and thank you for reaching out! :sunflower:

As you rightly imagined, If the task is in progress, this means that a translator is already working on it, so other translators won’t have access to it :confused:

As you’re trying to claim tasks after receiving notification emails, other volunteers might be just a little bit quicker to claim them before you do :eyes: However, We post new tasks all the time, so keep an eye out on the homepage :wink:

Thanks again for your interest in supporting us Fatimah! Best wishes :dizzy:

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49

A post was merged into an existing topic: Risk Infographic 2019 28399

50

I have completed reviewing the content. Still, the “Complete” tab is not enabled to submit the project. No pop-up message appeared. Help me to submit the project.
Thanks in advance

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51

Hi @abditubey and thank you for reaching out! :dizzy:

I could see that there are no more tasks in progress in your profile. It’s good that all your tasks are successfully submitted :white_check_mark: :tada:

Thaank you for your support Abdinoor! We really appreciate it :innocent:

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52

Thanks for your response!

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53

Many thanks for this course, together with an accompanying certificate.

54

Dear Aya. Alrifai,

I am Hayatullah Dadkhah TWB volunteer translator. I have translated many projects in TWB, but not received any recognition yet and as well as no feedback yet. As per your policy, you provide a small amount of money for those volunteers who did translation from 1000-10000 words and I have not heard about it from you, could you please advise me?

55

Hi @hayatdadkhah1 and thank you for reaching out :dizzy:

I have received your emails in this regard, and I’ll reply to you as soon as possible. Meanwhile, you may find it useful to refer to this thread for more clarification on your queries :innocent:

56

A post was merged into an existing topic: Introduction to Humanitarian Translation for the TWB Community

57

Hi there,
I have claimed 2 tasks, I found one of them and didn’t find the other. Where can I find the other task?

58

Hi @faten1992 ,and thank you for reaching out :sunflower:

I can see that you do have one task in progress in your profile, maybe the other one wasn’t claimed by you because another volunteer was also trying to claim it at the same time and managed to do so in a matter of seconds :thinking: If you didn’t receive a confirmation email that you successfully claimed the other task, this would be the reason.

If you did receive a confirmation email for the other task, please let me know so I check it again for you :dizzy:

59

Hi, how are you? I’m a new user of this site and I don’t know how to use it. Can any of you explain to me? Thank you in advance

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60

Hi @ahmedhendy280 and thank you for your interest in working with us! :dizzy:

I cannot see a profile under your name on our platform, or it might have been automatically deleted if it was created but not competed yet :confused: If you don’t have a Kató platform profile yet, kindly enter your email address and a password using this link and check a few automated emails you’ll receive afterwards to complete your registration :heavy_check_mark:

When your registration is completed, you can refer to our Translator’s Manual for a comprehensive explanation on how to use our platform :notebook_with_decorative_cover:

Please let me know if you have any questions :innocent:

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61

Hi, I’m new here and hope someone can help me. I have no tasks available at the moment, is it normal?

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