Hello @manarsobh555 ,
thank you for your interest in the task and for letting us know.
If you are certain that you followed all the steps shared in the post above and claimed the task correctly, please let us know and we will reach out to you by email to help you identify and resolve the issue.
You can consult the process of claiming a task in detail in this section of our Community Library.
Hope this helps.
Wishing you a nice day! 