Unable to mark the task as complete

I have done my task. But I can not use the completed button. Please help me to handle this issue. My task’s name is: 46 SHCM - Foot Hygiene.docx
Thank you so much.

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Dear @phuong.hlu99 ,
Thank you for reaching out and for your help with this project!
I have marked the task Complete on your behalf.
Have a nice day :slight_smile:
Giulia

Hello, I am unable to click on the “Complete” button; it is inactive. I completed confirming all segments and running QA. There are 4-5 segments with tags that I can not ignore in QA. I have added the tags in the target text, but due to linguistic differences, the placement is different. I don’t know any other way to fix it. Can someone help me close the task? Thanks.

Hello @Vibhavari and thank you for writing to us.

It seems you were able to resolve the issue and complete the task as I don’t see any pending tasks on your profile.

Please don’t hesitate to contact us if you need further support.

Thanks a lot!

Hey Ahmad, thanks for reaching out anna.canatan helped me resolve the issue.

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Dear @GiuliaG
Hello, can you help me with this task? I can’t mark it as completed.TWB Platform
Thank you very much
all the best,
Jill

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I am trying to complete the task, but I cannot because some segments are marked as needing completion in QA, but this is not the case. For example, segments 56, 108, 162, and 214 are marked as “Incorrectly nested tags” but there are no tags at all.

1 Like

Hi @pauladsharp ,
As confirmed via email, I marked the task as Complete on your behalf :slight_smile:
Thank you very much for your help!
Best,
Giulia

Dear @jill9494 ,
Thank you for reaching out and for helping with this project!
I marked the task as Complete for you :slight_smile:
Best,
Giulia