I checked your completed task and it seems like the translator revising it didn’t leave a review. We do encourage translators to leave reviews for their fellow translators, but it is optional and not everyone does so.
If you do receive a review, you can access it by finding the task in the “Claimed Task” section on your profile and clicking on “Task Reviews”.
Hello TWB team!
I’m facing an error with the phrase TMS website. Could you please help me figure out the issue so I can submit my tasks on time? THANK YOU
Hi @t1999ku,
thank you for reaching out.
Please write in the thread dedicated to your project in the TWB Community forum, so that your Project Manager can help you. Be so kind as to include more information on the error you are facing, it will help the Project Manager figure out what the issue is, and help solve it faster.
For future reference, if you have issues and questions related to specific projects, I suggest writing in the dedicated thread in the TWB Community forum or directly to the Project Manager. You can find the link to the dedicated thread in the TWB Community in your confirmation email or in your “Claimed tasks” section on the TWB Platform. Check this video to see how to ask questions about a task.
Hello! I tried to take the task and it wrote that I claimed it but I don’t get any link and I didn’t click the “I claim to translate” icon, maybe there is a system error but I would like to know about it as the deadline will be over in 2 days. Thank you
I checked your profile and I see that currently you do not have any claimed tasks.
To claim a task, you first need to click on the “claim task” button, which will then take you to another page, where you can preview the original file for translation in its source language. If you are sure you want to work on that translation, you have to click “Yes, I promise I will translate/revise the file.” Now the task is yours! You’ll also receive an automated email to inform you that you claimed the task successfully.
After claiming the task, you’ll go to a tab that allows you to start your translation or revision by clicking on “Translate/revise using Phrase TMS ”. To learn more about finding and claiming tasks, I recommend you take a look at our Community Library.
If you have the same problem next time you try to claim a task, please inform us at translators@translatorswithoutborders.org and if possible, include screenshots documenting your issue, so that we can look into it.
Just signed up to this site, hoping to donate my time to a good cause. Have you guys researched TWB? I hope this is an ethical company that is genuinely using our resources to directly pass the fruits of our labor to people in need at no charge, but I don’t yet know the answer. Do you guys?
CLEAR Global/Translators without Borders, is a registered non-profit organization helping people get vital information and be heard, whatever language they speak. The TWB Community, bringing together over 100,000 volunteers such as you, helps support this mission by donating their time and skills to provide language services to humanitarian organizations.
You can learn more about our work and impact on our website.
We are excited to have you here and look forward to collaborating!
Hello, I’m new to the platform and haven’t received any tasks yet. Could you please share any guidance or steps you followed when you began getting tasks?
If you wish to find a new task, please visit our homepage. Here, choose your language combination in the dropdown list on the left side of the screen, and tasks available for your language pair will appear. If one of them aligns with your skills and interests, you can claim it. If no tasks appear on the homepage, it means none are available at the time you are looking.
We will also send you a notification email every day that a new task is available!