Hello @Rose.Marie, thanks for reaching out, these are all very good questions! 
I confirm what @soke35 and @Dalia1 suggested, thanks for this nice exchange and for supporting your fellow translators! 
If you see that you need extra time to complete a task, or you have a question or comment about the task you are working on, you can leave a message in the relative project thread in Kato Community (instructions here), so that the Project Manager will be notified and they’ll be able to assist you 
You can also find very useful information to get started with us in our Translator’s Toolkit 