The Translation Process at TWB

Translation tasks are individual tasks that are part of a project. Only one translator at a time can work on a task.

If you find a task you want to work on, here are the steps you must follow:

  1. Find translation tasks. The TWB Platform homepage shows tasks that are currently available in your language pairs. If you don’t see any tasks available, don’t worry - new tasks are being created all the time, so keep an eye out! :face_with_monocle:

You can also receive email notifications when tasks in your language pair are available. Follow these instructions to sign up for these notifications.

  1. Claim the task (video tutorial).

  2. Use our CAT tool, Memsource to complete the translation (video tutorial here, and Memsource category here).

  3. Submit the task (tutorial).

  4. To check if you have successfully submitted the task, you can visit your ‘Claimed Tasks’ section. From the drop-down menu, by clicking on ‘Task Status’, you can select ‘In progress’ or ‘Complete’.

If you have a question about a task you are working on, please follow these instructions to post a message in the discussion thread.

If for any reason you cannot complete the task, you can unclaim it following these instructions. This way, another translator can claim the task.

If you notice any issues with the task, please inform the Project Manager promptly by leaving a message in the project discussion thread (instructions above).

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Hello!
I have a question about translating a task. I noticed that even though I submitted my final translation, it doesn’t count as “words I donated.” In addition to that, I thouht that I would be able to review it as a completed task (claimed tasks> task status> complete) but it is nowhere to be seen!
What should I do?
Thanks in advance!

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Hi @eirinitheo these are great questions! I’ve replied to your email about this, but it can take 24 hours for the badge to update :slight_smile:

I’ve moved your message to a thread I think you might find helpful about the translation process at TWB - all tasks go through a two-step process - they are translated by one translator and revised by another! This way we hope to ensure that any mistakes are picked up by having two pairs of eyes :eyes: :eyes:

I hope this helps, Eirini! :star2:

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Hello @JoannaW!
I sincerely appreciate your help! I believe I’ve figured it out now :+1:
Thank you kindly :star2:

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Wonderful! Thank you @eirinitheo :slight_smile:

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Hi,
I have a question. An email has been sent to me including a task to be translated. When I clicked on the task, from the task page, it says that it is claimed. Does that mean it has been taken by another translator? I thought that a task that is too large will be translated by several translators since it is divided into several chunks.

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Hi @Shahinda :wave:

Thanks for reaching out!

If you click on the task and it says the task has already been claimed - this means that another translator has claimed the task :clipboard:

Some projects are divided up into Chunks if they are too big for one translator to work on, but not always!

I hope this answers your questions! Please don’t hesitate to ask if you have any other queries :grinning:

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Thanks, Charlotte, for your quick response.

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Hello,

Thanks in advance for your help, and I hope I’m asking my question in the correct section.

When I tried to claim a task, I clicked on the “yes, I promised…” button, but the page redirected me back to the task information page and it displayed the message: “This task is no longer available”. I checked “my tasks” section and it’s blank. So, does this mean that someone else claimed the task before me, and that I do not need to complete the translation, right? I just want to be sure of this, because I would not like to fail to deliver the translation if for some reason I did something wrong.

Have a nice day and thanks for your help

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Hello @luna and thank you for writing to us.

Yes, you are absolutely right. This means that someone else claimed the task before you, as tasks operate on a first-come, first-served basis and are sent to all users with the language pair of the task at the same time.

I hope this helps. Please do not hesitate to contact us for any further assistance, and we hope you find other tasks to work on soon.

Happy translating!

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Go it!!

Thanks a lot for your answer @ahmad.konainah1

Have a nice day :slight_smile:

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