Login Phrase

Hello, I cannot access a claimed task in Phrase TMS.

Hello @rromanizio and thank you for writing to us.

Thank you for claiming this project, I am sorry to hear you’re facing this issue. It might just be a temporary glitch, as your login with Phrase is directly related to the TWB Platform, so once you claim a task you should be able to access that task in Phrase by following the available links. But if you’re still struggling to login, please click on the Memsource link and then click on the SSO (Single Sign On) button and enter “twb”.

This should help you log in, but in case it doesn’t, please let me know and I will follow up with our tech team asap :slightly_smiling_face:

I have the same problem. I could not log in, so I tried SSO method. It still did not work, as the website keeps signing me out.

Hello @ahmaddawoud and thank you for writing to us.
Upon checking your profile, I don’t see any tasks claimed by you. Were you able to resolve the problem? Do you need further help?

Yes! I have changed the browser and solved the problem.
Thank you.

1 Like