Thanks for this course. It’s really informative.
However, I think I ran into some technical issues. I created the account and enrolled in the course as requested. As I went over the material and tasks, I noticed that I couldn’t mark the sections as read (or that they were not checked, depending on what is meant to happen). I even redid the first two sections a couple of times. Then I did the final test and passed. But there was no option to download the certificate and when I clicked on it I just got a semi-transparent, greyish layer over the test results without anything further happening. I would really appreciate if you could clarify how/where I can download the certificate, or where I went wrong (the checking off of the individual sections perhaps)?
I checked your profile on the platform and I’m afraid that the information related checking the course sections is deleted for this reason the certificate doesn’t exist. I’ll enroll you in the course again, since you viewed the material, you can take the test again and check your email for the certificate once the test is completed
I hope this helps, do let me know if you need any assistance
Hi Aya,
I did the course again yesterday and now I could check-off the sections and it does indeed show the results in the grade section. However, I still don’t see where I can download the cert. If I click on that little button when it tells me that I was successful I still get this greyish/transparent field, without anything else happening. Here’s a screen capture, so that you see what I mean:
Oh, I see, actually “The Training Course on Humanitarian Translation” doesn’t offer a certificate. But the course mentioned above “The Introduction to Humanitarian Translation for the TWB Community” course does. This is the same course I enrolled you in yesterday, so if you’re interested in receiving a certificate, please feel welcome to take the course
Sorry that you encountered this issue. I enrolled you to make the test accessible for you. Kindly check it and let us know if you could complete it successfully
Hello Mr.Gloria today I attempted to take course followed all the instruction and completed the course throughly , but I couldn’t take the test , I pressed the " Test yourself " blue button at the bottom of the page , but it didnt work, I was looking forward to aquiring my certifcate , your help would be mush appreciate.
I have seen the " Introduction to Humantarian Translation for the TWB Community" course and was interested thus , I followed the instruction outlined , and have finished the test and when I reached the final step which is the test I was unable of taking it I clicked incessantly on the blue button as per instruction and nothing happenend, was looking forward to receiving the cerificate, but I am hoping you guys could help make this happen, Thanks
When you started the course, did you make sure you enrolled correctly?
To be able to take the test, you have to enrol in the course like this: Introduction to Humanitarian Translation for the TWB Community
Otherwise, I believe the platform won’t recognise you are in the course and won’t let you proceed to the quiz to earn your certificate.
If you enrolled in the right way and the issue is still not solved, I would advise you to ask @ClaudiaM or @ambra for help, as I can’t help much, sadly.
Hi Abdullah, and many thanks for taking the course!
As Catarina kindly mentioned, the enrollment step is needed to have access to the final test and receive the certificate. To make it easier, I did the enrollment step for you and you should be able to take the test. Do let me know if you need any assitance
Hi, I’m a newbie here and was trying to take the Introduction to Humanitarian Translation course but I was logged out and now it does not recognise my login details. Does anybody know what I could do? thank you.
Hello @claudia.plamadeala; welcome to TWB, we are glad you decided to join us. As far as the Introduction to Humanitarian Translation course is concerned, you can reset your password by clicking here or you can click here to log in and continue with the course.
I hope that helps, otherwise, please get in touch with us if you need further assistance.
Thank you @Chris_A for your reply. I have tried but it says my account is disabled. I have sent a request to the email given for my account to be enabled. Don’t know what happened there. Still waiting…
for this reason the certificate doesn’t exist. I’ll enroll you in the course again, since you viewed the material, you can take the test again and check your email for the certificate once the test is completed
Hearing you learned alot really warms our hearts.
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