Introduction to Humanitarian Translation for the TWB Community

Hello everyone. Where can I find the e learning platform? I would like to see the courses. Thank you.

Hi @ariana.fonseca and welcome to our community!

I just moved your post to the correct thread :wink: You can scroll up :arrow_double_up: to find out more about the platform and the courses :blush:

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Hi, I’m a newbie here and was trying to take the Introduction to Humanitarian Translation course but I was logged out and now it does not recognise my login details. Does anybody know what I could do? thank you.

Hello @claudia.plamadeala; welcome to TWB, we are glad you decided to join us. As far as the Introduction to Humanitarian Translation course is concerned, you can reset your password by clicking here or you can click here to log in and continue with the course.

I hope that helps, otherwise, please get in touch with us if you need further assistance.

Best regards,

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Thank you @Chris_A for your reply. I have tried but it says my account is disabled. I have sent a request to the email given for my account to be enabled. Don’t know what happened there. Still waiting…

Hello @claudia.plamadeala, please email us at so we can look into this. Kindly use the email address that you used to open your account as this will enable us to find your account. Finally, let me tag @MegNyakwakaTWB so she may check our systems and ensure that your account is enabled.

Hey @claudia.plamadeala , so sorry for this, looking into it ASAP!

Hello! Last week I started this course, but I did not finish it. And when I tried to continue this week I could not log in the Moodle platform, though I am absolutely sure that I was logged in last week. I tried to reset my password, but instead of receiving a new password I received an email saying that my account was disabled. I don’t know what to do and I really want to finish this course. Could someone help me resolve this issue?

Hi Claudia,

I finished this course and obtained a digital certificate. However, I did not receive the Certified badge. Is there any other course I need to take for it?

And also, which course should I complete for the Licensed badge? Unfortunately, the description of the badge is somewhat vague and does not offer an immediate link to the necessary course (I believe, a link could simplify the process for a new learner).

Thanks in advance for clarifying these issues for me! <3

Hi @Ellina! The badges you are referring to are not related to courses on our Learning Centre but are awarded by the platform hosting our forum (Discord) upon the completion of interactive tutorial with their chatbot :smile:

Hi @EleonoraTWB ! I’m afraid I’m still struggling to find the required course in Discord. May I ask you to provide direct links to the interactive tutorial?

This does not depend on us, it’s something the Discord platform does automatically. You should find in your DMs a chat with TWB_Bot and you should follow the istructions given there.

Upon the completion of the Certified chat (called “Greetings”), you should automatically get another DM with the instructions to follow to get the Licensed Badge