Hi @Marthika and thank you for your interest in the course
I could see only one little issue in the records and that kept the test inaccessible; it seems that the time spent wasnât perceived by the system as being enough to complete the material, so it didnât make the test available or generate the certificate I believe that if you start the course again, and give some time to view all the parts, youâll be automatically granted the access to the test
Dear @Aya.Alrifai, the course that I am refering to is the Training Course of Humanitarian Translation, not the Introduction. So now if you could help me, I appreciate.
Apologies for misreading the title of the course @Rico I believe that you couldnât mark the firs because youâre not registered as a user on Moodle, and/or because youâre not enrolled in the course.
I did the the enrollment step for you now. Kindly create an account on the platform and go through the first section again, that should help you mark it as done
If you still have the same issue, please send me a screenshot for what happens so I check it again for you
I am enrolled in the course. I have completed the course at least 10 times and have no access to the quiz. Itâs getting very frustrating. Please help! What else should I do?
Hi, @Marthika! I know what you mean. I had similar dificulties too. In my case, this time it was just to be regular enrolled in the course. I saw that Jessie could help you. However, if I could do it for you, let me know.
Hii Aya, I continue to have problems accessing the quiz. I have completed the course several times and still I got no access to the quiz. I am enrolled as a user on Moodle. What else should I try?
My colleague @Jessie_Cabrera_Roque and I are from the Community Team, and weâll be happy to follow up with you via the email until you can complete the course, weâll reply to your email shortly
Hi Marthika, on your Introduction to Humanitarian Translation for the TWB Community page below the section âIntroduction to Humanitarian Translation for the TWB Communityâ, it is written âTest yourselfâ. As I already completed the activity, the system only shows my grade, so I canÂŽt acccess the quiz and try to find what is wrong for you. I suggest you to first, click on this button (Test yourself) and after you start figuring how to start, finish and submit your quizz.
Hope I could give you an ideia (at least )
Try to ask someone else or contact IT sector.
Iâm Jeena. Iâm unable to do the test after completion of the course. I repeatedly see the message âRestricted Not available unless: The activity is marked completeâ.
Pl help.
Welcome to TWB, and thank you for your interest in the course!
As I checked the logs, and it seems that the system didnât mark some parts of the course as complete, and thatâs why the final test was inaccessible. To take the final test, youâll only need to go through the course again and make sure you spend some time reading through the material, this will open the test and generate the certificate
Hope you enjoyed the course! Please let us know if you need any assistance
Hi @KamalSalik and thank you for your interest in the course!
It seems that a few parts of the course werenât marked by the system as complete, and thatâs why the final test was inaccessible. To take the final test, youâll only need to go through the course again and make sure you spend enough time reading through the material, this will open the test and generate the certificate
Hope you enjoyed the course! Please let us know if you need any assistance