Introduction to Humanitarian Translation for the TWB Community

Silvia_Mauri · July 9, 2021, 7:07am

Hi @imanhaggag, thanks for reaching out

We are experiencing some technical issues with the course regarding access to the final test; our tech team is looking into it and as soon as the problem is fixed we’ll let you know

Thank you for your patience, Iman!

imanhaggag · July 9, 2021, 9:39am

@Silvia_Mauri Thank you so much for your reply Ok

True.ankur84 · July 18, 2021, 6:04pm

Hello guys i am ankur sharma
I hve finished the introduction course but still Test is restricted why i am not able to test myself

Please guide me so that i can test myself

soke35 · July 18, 2021, 9:28pm

hello and welcome to the community
you may want to have a look at previous replies to narrow down your query
have a nice day

Sophie4 · July 19, 2021, 1:33am

Hi,
I followed the 3 simple steps to complete the introduction course but I cannot do the final test.

It’s restricted (Not available unless: The activity Introduction to Humanitarian Translation for the TWB Community! is marked complete.)

According to previous replies, it might be technical issues, but I am still wondering if I do something wrong. There is no percentage of completion.

Thank you

charlotte1 · July 19, 2021, 8:15am

Hi @True.ankur84 and @Sophie4

Firstly, welcome to the TWB Community

We’re currently having a few technical issues with the Introduction course which is preventing volunteers from completing the final test. We’re working to resolve it and will update the community as soon as its fixed

Thanks for your patience!

bambara.m.agostina · July 19, 2021, 4:07pm

Hello, Claudia and Kató Community!

I tried to complete the course yesterday, but there was a problem with the connection to the website. I tried again this morning, but I could not re-log into the Moodle platform. I think there might be a problem with Moodle, since when I try to open the link, there is an error message: “Error reading from database”. I was wondering if anyone else is having the same problem or if there is anything you can do to check whether there is indeed a problem. Nevertheless, I will try later today.

Thanks in advance for your help!

gleici · July 19, 2021, 4:15pm

Hi!
It seems the link for the online course is not available. The link is an “error” which seems a broken hyperlink, perhaps?

Silvia_Mauri · July 20, 2021, 7:43am

Hello everybody! I am happy to inform you that we’ve looked into the course and updated our Moodle platform to the latest version, so everything should be sorted now

Please make sure to follow all the steps listed in the thread above to access and complete the course; also, you will need to go through each section of the course and read the material to be able to access the next step

Thanks a lot for your patience and for bearing with us while we were investigating into this

Sergio_TL94 · July 28, 2021, 5:46pm

Hi, @Silvia_Mauri,

Many thanks for letting us know. I can confirm that the link works now.

Best regards,

Sergio

Silvia_Mauri · July 29, 2021, 7:27am

Wonderful, thanks for letting me know, @Sergio_TL94!

aniabet.av · August 1, 2021, 4:04pm

Hello from Cuba!
I really enjoyed the course. I also took another one, that appears on Moodle but I didn’t get any certificate.
I really appreciate the opportunity of being part of the Translators Without Borders community.
Thank you!!!

Silvia_Mauri · August 2, 2021, 7:15am

That’s great news, @aniabet.av! Thank you for joining us!

We are also happy to have you onboard and we look forward to working with you!

llarinagc · August 2, 2021, 8:52pm

Hi!
I’ve created my Moodle account and confirmed it through e-mail but when I try to search the courses nothing shows up (just a message saying “no courses”… I cannot use the filters either. Maybe there’s someone here who can help me out with this?
Thanks in advance!

soke35 · August 3, 2021, 5:57am

Hello and welcome
I believe you need to enroll a course before it shows up

Silvia_Mauri · August 3, 2021, 7:17am

Hi @llarinagc, welcome to the TWB community!

Mmm that’s bizarre; have you tried using a different browser? You should be able to see the course at this link: Course: Introduction to Humanitarian Translation for the TWB Community.

From there, you can log in with your Moodle account and enroll in the course in order to be able to access the final test.

I hope this helps, but let us know if the issue persists

aniabet.av · August 3, 2021, 1:21pm

Can’t wait to start working with you!!!

mideoladoyin · August 11, 2021, 3:06pm

Hello TWB COMMUNITY!
I have completed the course about 3 times in a roll and i havent been able to take the final test, it keeps taking me back to the course and I am quite frustrated on what else to do. Is there any advice on what to do. thanks in advance!

charlotte1 · August 11, 2021, 3:15pm

Hi @mideoladoyin

Firstly welcome to the TWB Community

I’ve just checked and you weren’t able to access the final test because you hadn’t enrolled in the course! I’ve just manually enrolled you so you should be able to access the test now

Next, you’ll have to go through the course one more time (please make sure you do spend time reading each page) and you’ll be able to acces the test!

mideoladoyin · August 11, 2021, 4:00pm

Hello Charlotte,

Omg

Thank you for the quick reply

I’m grateful

I’d go back to it now

Thanks a lot🤗