How to find tasks on TWB platform

Hi @almslmany.nouhad

You can refer to this section of our manual to learn more about how to find and claim tasks :innocent:

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Hello, I have registered as a volunteer here 4 days ago. I still havent received any tasks yet, is this an error?

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Hi, @vojinmilenkovic07! :wave:

Our colleague had a similar question, I think you should visit this topic.

If you want more opportunities, you can try to be a verified translator.

Happy translating! :writing_hand:

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Hi, I am new to TWB and no tasks have appeared on my homepage yet. My language pairs are Arabic- English, English- Arabic, and French- Arabic. Is it because I’m new? or is there any setting I should apply?

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No worries, the tasks on twb are like buses, either none come for ages, or … well you can finish the sentence yourself, just check more often
have fun

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Oh, okay. I thought there was something off with my account. Thanks for replying!

Hello @SaoussenCh :raising_hand_woman:, and welcome here to the TWB Community! :star_struck: :tada:

If you didn’t find any tasks on your homepage, it simply means that there are no available tasks in your language pairs.

And If you’d like, you can sign up to receive daily task stream emails. You will receive an email when tasks are available in your language pairs. :envelope_with_arrow:

:round_pushpin: Here is a full guide to learn how to use this platform efficiently:

We are truly glad to have you here! :dizzy: :star2:

Nice to meet you :relaxed: & Happy translation! :memo:

Best regards. Lilav.

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Hi there,
I need some help: I have just joined TWB today, and I can’t wait to start offering my assistance translating En > Vi; however, I can not find Vietnamese among the target languages. Am I doing something wrong, or has not Vietnamese been supported as a target language?
I would appreciate it if someone could check this issue.
Nam

Hi, @NamHoang! :wave:

Our colleague had a similar question, I think you should visit this topic.

If you want more opportunities, you can try to be a verified translator.

Happy translating! :writing_hand:

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Hey @NamHoang You are not doing anything wrong. At times when you see your language is not in the target language, it means there are no available tasks at that time. But keep checking regularly for when they are available.

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Hi, I can’t find Arabic and Spanish tasks, these languages are not in the list? I don’t know how it works.

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Hello! Since other people have asked the same question, I am moving your message here.

If you didn’t find any tasks on your homepage, it simply means that there are no available tasks in your language pairs. If you can translate from English into Arabic, I’d recommend adding that combination too to your profile.

:round_pushpin: You can check some tutorials on this here and also our manual here.

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It has been a while that I did not find any translation. Keep coming and check regularly :slight_smile:

Hello Meline, thanks for letting us know! I checked your profile and I see you are subscribed to daily notifications, so you should receive an email every day that there are tasks available for you.
I see there are many tasks for English to French at the moment, one of my colleagues posted a project not even 1h ago. If you are quick enough, I am sure you can get one! :slight_smile:

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Hello Ambra,

I don’t receive notifications anymore :confused:

I thought it was because there weren’t many tasks at the moment. I have connect right now and ‘There are currently no tasks available for your language combinations.’ I am probably too late, I hope I am still registered to receive ENG to FR tasks.

Hi Meline, thank you for your reply. Can you please check if the emails are going into your spam folder or any other folder? I hear that we have had issues with the email notifications from time to time, and they were not arriving in time, or at all, even if the person was subscribed to daily notifications. I will raise this with our Tech team.

I just checked and indeed all tasks posted yesterday for French are claimed. I see there is one new task for French available at the moment.

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Hello Ambra,
I am having the same problem as Meline (MR777). I used to receive email notifications regularly and it stopped at the end of the Summer. I thought it was because of a lack of tasks. I check regularly the website, my spams folder, and I registered for daily notifications. I am also translating from English to French, and Dutch to French. The last notification I received was in August, for a task I claimed and translated. Since then, nothing. In advance thank you for your reply and help :slight_smile:

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I did not find any TWB email on spams yet (I always check before deleting them). Is there something that I can do on my TWB profile? Nevertheless, I will watch carefully the next spam messages.

Thank you again for your help.

Hello Meline, your profile looks all right, there is nothing there that needs to be fixed or changed. I will raise the issue with our tech team and will let you know at the end of the week.

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Hello @MR777 and apologies to keep you waiting. Our Tech Team needed more time to investigate your case and try to understand what happened.
The team informed me that task stream notifications are randomized for every user, which means that available tasks for your task stream are checked at different hours every day, but just once a day. For example, today the systems checked if there were available tasks at 10:30 UTC. It will be at a different time tomorrow. In case there are no available tasks, the system doesn’t send any notification emails. I understand you have not received an email for a long time, however, I can confirm that the system works and is regularly checking available tasks for you. At this point, I think that it was consistently bad timing. All I can recommend is that from time to time you also check on the homepage. Thank you so much for your time, Meline, and apologies for the inconvenience.

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