Get a certificate

TWB Q&A TWB FAQs
1

Hello everybody,
How can I get a certificate like this?

https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flamine-boukabour-3504b4147_twb-translation-arabic-activity-6920419691140145152-eBEU%3Ftrk%3Dpublic_profile_like_view&psig=AOvVaw0YLroBJaadjBiCldar-tSM&ust=1709235860835000&source=images&cd=vfe&opi=89978449&ved=0CBMQjRxqFwoTCJDbpvTlzoQDFQAAAAAdAAAAABAR

2

Hi @ala.haroun,

I believe it’s part of the Community Recognition Program. If you go to your profile on the TWB platform itself, you will find the information you need on this topic, including email addresses to request such certificates.

Fair warning, you do need to have a certain number of recognition points to get some certificates.

Kind regards,

CĂ©line

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3

Hello @ala.haroun and thank you for writing to us.

Could you please send us an email at recognition@translatorswithoutborders.org and we will be more than happy to meet your request?

Thanks a lot!

Thank you @Celine_Arnaud for your kind reply.

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4

Hello Ahmad,

I have sent an email to: recognition@translatorswithoutborders.org
Kindly provide me with a reply.

Thanks in advance.

5

Hello @Imenbenlakehal and thank you for your message.

Kindly note that we don’t have any emails from you.

May you please check that you sent it to the right address?

Also, are you using any other emails than imenbenlakehal@gmail.com?

Thanks and regards,

6

Hi Ahmad
Thank you for your swift reply
I have just received an email and the likns for my linkedin and ProZ are provided within the profile of translators without borders

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7

Hello @Imenbenlakehal
Thank you for your prompt response.

We have received your email and we will be replying to you shortly.

Thanks and regards,

8

Waiting for your reply.

10

hello guys

i received feedback internally but i am unsure about some statements i read in my feedback i dont know if they exist in the code of conduct or in the link forum , perhaps i dont remenber or never read them ?
so please somebody that remenbers or knows help me find them s.o.s

**1 it is true that if i deliever imcomplete task couple of times it can be a reason for twb to ban a translator frrom claiming task ? can you please guide me the where to find those instructions / guidelines ?

2 it is true taking courses it is anew requirement to keep claiming task in case you reached 16000+ or you received feedback ??

i would love your help with this guys

dayanne

P.D : i previously created 2 topics to ask support with my translation doubts and they were deleted , also i noticed i was removed to new user , i just can see new user features

11

Good day Dayanne,

I know that you have already received an answer by email from our staff. Maybe it is helpful to post the reply publicly for accountability.

  1. Yes, consistently delivering incomplete or poor-quality work can lead to a ban. Our Code of Conduct says that you will:
  • transfer the tone and spirit of source texts accurately and thoroughly to any target text that you produce for us,
  • accept responsibility for the quality of the work you deliver,
  • respect delivery dates and let us know if you can’t complete a translation task on time

When tasks are submitted with incomplete translations or symbols instead of corresponding translations, it violates these principles and disrupts the work of other volunteers. If this happens several times, we have to ban the user. Before we do this, we try to work with that person to give all possible support and guidance.

  1. While we strongly encourage all users to take our courses for continuous improvement, they become mandatory for individuals who have received constructive feedback indicating areas for improvement in their work. This is part of an internal improvement plan tailored to each individual’s needs. This requirement isn’t outlined publicly, it is communicated directly to the volunteer involved as part of their improvement plan.
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