Change password?

Rachael3 · April 23, 2019, 4:03pm

How do you change your password for the Kató login?

Kakau · April 26, 2019, 12:29am

Hi @Rachael3
If you already followed these steps: Registering for TWB Platform and TWB Community
and you want to change your password, try to reset the one that you’ve choose.
Hope it will help.
Best,

Rachael3 · April 28, 2019, 1:02pm

Thanks. I just didn’t see where/how to reset it. I figured I would be able to do it somewhere in the settings, but it turns out you have to log out. When you go to log back in, there is a “reset password” option.

Kakau · April 28, 2019, 4:48pm

You’re welcome @Rachael3.
I’m glad that you could find the way.
Best,

Elena2 · May 31, 2021, 8:53pm

Hi! I logged in and out many times and I cannot see the reset button. :((

Silvia_Mauri · June 1, 2021, 6:52am

Hi @Elena2, first of all, welcome to the community!

if you would like to reset your password, you need to log out from your profile, and once you are on this page, you’ll see the “Reset Password” black button. I hope this helps!