Can not mark task as a completed task in Memsource

Phrase TMS
4

Hi @Lilav_Alarashi, @charlotte1, @Silvia_Mauri

I have exactly the same problem. I solved all the QA issues, and I am left with a few “tags and formatting” issues that prevent me from marking the translation as complete. I have tried redoing all the formatting and tags in the problematic segments, and nothing helped.

Thanks in advance for your assistance! :slight_smile:

Have a nice Saturday.

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Hi All,

I had encountered the same problem and followed the steps provided by @Baraka. I had to run the QA and mark all segments as ignored twice - for some reason the first time it did not work properly.
After the second time I managed to mark the task as complete.

Hope this helps!

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Hi everyone,

I have the same issue and ignoring the tags didn’t work with me! Hopefully, we can find another way could help!

Kind regards,
Dalia

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Hi everybody,
@Lilav_Alarashi, @Dalia1,

I managed to solve the problem with the tags.
I used the button to display hidden characters, and I realized that next to some tags, there was a narrow no-break space. As I couldn’t find it in MemSource shortcuts, I copied-pasted it from the source to the target…

I hope this will help.

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Hi @clr.queff,

Thanks for your reply!

I have tried this also but it doesn’t work, unfortunately!
Let us try another ways! Definitely, we will find a solution! :slight_smile:

Kind regards,
Dalia

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Hi @Dalia1,

I’m sorry to hear it didn’t help.
Have you made sure your formatting is exactly similar to the source text (e.g. italics, bold,…)? Sometimes a slight difference can also create a problem.

In any case, I hope you find the solution soon! :slight_smile:

Regards,

Claire

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Hi @clr.queff @Dalia1,

Many thanks for your reply!

I have tried this solution, and it really works. And I can mark the task as a completed task now.

Thank you for your help.

@Dalia1 I will suggest that you can reload the page before using the button to display hidden characters, maybe can this work with your task.

I hope this is helpful!

Best regards. Lilav.

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Hello everybody, thanks a lot for this nice exchange and for supporting each other :raised_hands:

I’m glad @clr.queff and @Lilav_Alarashi managed to finally mark your task as complete, wonderful!

For future reference, we also have this thread Dealing with Tags in Memsource that might be helpful :slight_smile:

Thank you all for your support! :sunny:

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2 posts were merged into an existing topic: Right to Food Water and Nutrition Impact Strategy 27080

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Hello,
today I had the same problem described above. In my case, the solution was to:

  1. log out from Memsource;
  2. log in to Memsource;
  3. run QA (same results as before, with all ignored erros already showing up);
  4. Click “Complete”.

Thank you for everyone’s contributions.

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Hello @Palvares,

Thank you for sharing this solution with all of us.

Best regards. Lilav.

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Hi there, i just completed two tasks thru Memsource ( 15 course 3 LE M3 questions and 9 course 3 LE M2 answers) and i meet the same problem : i can mark them complete though i revised those two - Please advise - how can I submit them ? -
deadline is July 5. T hank you

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Hi @Veronique1,

As any of the solutions in these supporting replies above did not work with your task.
Don’t worry I am sure that our kind @Silvia_Mauri @charlotte1 will definitely assist you.

Have a nice day!

Best regards. Lilav.

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Hi @Veronique1

To submit the tasks you’ll first need to run a Quality Assurance! You can do this by going to the project in Memsource, clicking on “tools” and choosing “run job QA”

This will show you any errors that the system has detected in the translation. You must work through to either resolve them or click in the “i” column to ignore them!

Once you’ve done this, you’ll be able to submit the task :smiley:

Thanks in advance for your support on this project, Veronique!

Thank you @Lilav_Alarashi for helping out a fellow volunteer :star_struck:

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2 posts were merged into an existing topic: Course 3 texts of Integrated Disease Surveillance and Response (IDSR): Investigating, preparing and responding to outbreaks and 27333

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I have the same problem. Unable to submit completed file.

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Hi marina, I replied to your message here, you can refer to it for more guidance :wink:

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hI there,

I Just completed the following task “2 Informed consent form - V4.docx” from English into French - segment 23 shows a tag and formating issue , though the translated segment is correct - I cannot mark it complete - would you mind to do it for me please ? -Thank you Veronique

Please translate this task in Phrase TMS, our CAT tool:

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Hey @Veronique1 , I have marked it complete from our end. Thank you for your contribution to this project, we really appreciate it :hugs:

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24

That is correct, @Palvares; refreshing does the job.
My case also included the QA. I checked there and discovered a “tag and formatting issue that cannot be ignored.” I changed it and refreshed. It then performed fairly well. Thank you, everyone. This forum offered guidance.

Regards,

Ghillain

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