In September we sent a survey to you, our wonderful community, asking about your experience as a TWB volunteer. And you responded in true TWB style - supportively, constructively and honestly 
To share the results with you, we’ve written this post in our #LanguageMatters blog. Have a read to find out what you had to say about TWB and how we plan to improve your experience as a TWB volunteer! 
Thank you to everyone who took part in this survey!
We saw this survey as an opportunity to get to know our community better, and we definitely do now. We took all of your suggestions on board and we are preparing to come back even better in 2021 - thanks to you 
2020 has been a very difficult year for so many. But your determination to help people access information in their own language has been a shining light 
We cannot thank you enough for the time and effort you dedicate, but we’ll keep trying.
THANK YOU 
From the whole TWB Team 