Hi @Alex9
Apologies for what happened, but don’t worry as the issue surely wasn’t from your side 
Thank you for completing the tasks 
Hi @Alex9
Apologies for what happened, but don’t worry as the issue surely wasn’t from your side 
Thank you for completing the tasks 
Hi @Aya.Alrifai
No worries
We all know that, sometimes, technology can give us headaches 
Luckily I’ve been able to complete the tasks without that much delay 
Have a great weekend 
A post was merged into an existing topic: CARE Program Strategy Resource Manual 29593
Dear Community, I am new to the platform and have troubles accessing Memsource for my first task. I have followed the instructions above, but the page keeps loading at 73%. I was wondering, if someone had a similar problem and knows a possible solution? I have already tried using different internet connection (thought it might be a firewall), but still no luck. Would appreciate any hint!
Best,
Varvara
Hi @varenik.psih and welcome to our community!
I see that you could successfully access the task and translate it
Mostly the problem takes place due to unstable connection, but if this is not the case, I would recommend trying to access Memsource from a different browser, Google Chrome can be a good option for this 
If you need any further assistance, please don’t hesitate to contact reach out 
Thanks for your support @Aya.Alrifai !
Indeed, seems like the pc I was using has some troubles - using another one helped. Everything has worked out well now and I was able to complete a couple of tasks already.