About the course: Basics of Humanitarian Interpreting

I finished this course, although I have completed all the activities, and answered all the questions, it seems there were not recorded, and it seems there were something wrong, because I have tried to answer the same again but it still marks as “incomplete”.

What is happening? Am I the only one?

The last section shows that until these activities are marked as completed, the certificate will not be available; but some of these notes are in black font, quite different from the blue ones. So, neither they seem to be available to be completed.
What am I suppose to do?

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Hello @abby.mont and thank you for reaching out to us.

Thank you for using our TWB Learning center to improve your skills and gain valuable knowledge. We hope you were able to learn and grow.

Kindly note that our tech team is aware of the issue and has been working diligently on resolving it. We will make sure to update our community once the issue has been resolved, so they can receive their certificate as a testimony for their achievement.

I hope this helps. Please don’t hesitate to contact us for any other questions or concerns.

Happy Learning!

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Thank you for your answer :slightly_smiling_face:

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Hello Mr @ahmad.konainah1 , I’m encountering the same issue reported by @abby.mont on October 24th, where the system prevents certificate issuance unless all activities are fully completed. Despite repeating and finishing these activities three times, the requirement remains unmet. Could you advise on how to resolve this obstacle? Thank you for your assistance!

Hello @liveyourlifefree13 and thank you for your message.

I have replied to your question in another thread.

I hope this helps.
Thanks and regards,