Password recovery

Hello, I hope you are doing well.

How can I recover my login details for Memsource? I have tried the “recovery password” button, but after entering my original username, I don’t receive the recovery email. I have also tried using my email address, but no luck.

Thanks in advance!
PS: I have finished revising a document and was trying to submit it. So these is some urgency in this request.

2 posts were merged into an existing topic: Can’t access memsource