Opening a source document on the platform before accepting the task.


Hello everyone,

Hope you are all ok. I need some help since things seem to have changed here. After clicking on the task to be done, clicking on the “claim task” button on the right side of the page, I do not have any more the possibility to open the document before deciding to accept it or not. So, my question is: how to open the source document?

Thank you very much for your help.

Kindest regards.

Natalia Sarmento.


Hello @nataliatraductions,
Thank you for your question. As you see in the following photo, whenever you claim the task, you can click on the third item (circled) and download the source file.


Hello @nataliatraductions and thanks a lot for posting your question. @Ahmad, you’re amazing at supporting your fellow translators!

If you have more questions, please do not hesitate to ask


Thank you @ambra .That’s very kind of you :blush:.