Not able to preview task file

HI! I hope this place is the right one to post my doubt. I think it is and if not, I apologise in advance and I will be more than grateful if someone could advise me where to post it or who to tag.
I was looking at a task and I couldn’t get the preview for the file. This notice appears:

stating ‘A preview for this file cannot be obtained. There was a problem in visualizing this image.’
I wonder where it is a platform issue or maybe there’s something I’m doing that doesn’t allow me to see the file.

A post was merged into an existing topic: Importance of having a preview of the original text before assuming the responsibility of the translation.