No translation tasks appearing

I just set up my Kato account today and wanted to start searching for tasks. However, no tasks show up, even when I have no filters applied (i.e. searching for tasks from any source language to any target language). Why is that? Are there really no projects available whatsoever?

The other issue is that when it comes to filters, my target language (English) does not appear as an option in the drop down menu, and the only source language that I can translate from that appears as an option is Spanish. Does Kato not post any projects that require translating into English?

Thanks for the help!
Petra

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Hi @pkellyv, :cherry_blossom:

Welcome to the community! :heavy_heart_exclamation:

You are right, the message you are seeing tells that there are no tasks for the moment for your language combinations. However, you can visit your home page another time to see if new tasks are uploaded. You can also turn on the email notifications for the task stream from your profile.

Regarding your second point, if you cannot find a language in the drop list, this also means that there are no available tasks into this language.

I would recommend that you take a test to become a verified translator so you can have access to more tasks. Take a look at this thread: How to become a Kató Verified Translator?

Hope this helps. :purple_heart: :dizzy:

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Hi @pkellyv thanks for your message! @SalwaAlrifai’s wonderful reply is absolutely correct, the homepage only shows tasks that are currently available. We post new tasks all the time, so keep an eye out! :mag_right:

You can follow these instructions to update your email notifications to receive regular notifications when tasks are available :wink:

I hope you consider becoming a Kató Verified Translator, as Salwa mentioned! Do let us know if you have any questions :blush:

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Thanks @SalwaAlrifai and @JoannaW for the tips!

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I am having the same issue here. There are tasks for the my language pair (Hausa and English) But if I click on the link takes me to a page similar to the one posted by the @pkellyv but mine with a notice and in red at the top that I don’t have access to view the page. What could be reason for that?

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Hi @Yakubu, thanks for reaching out to us! :blush: I am sorry you haven’t been able to access tasks yet.

You see this notice because some tasks require the translator to be a Kató Verified Translator. To find out about becoming verified, you can visit this page. However, this is not the case for all translations, and you should still be able to access most of our Hausa tasks.

I would also recommend that you complete your profile as it may help you access tasks.

I hope this helps! :star2:

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Hi @JoannaW,
Thanks it helps. I’ll complete my profile as soon as possible and I am on the verification process now. I am however, happy to announce that I can now gain access and have claim 4 tasks today. :slightly_smiling_face:

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why can’t I see any translation tasks in my language pairs on the home page nor when I do a search? I’m very excited to get started!!

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Hi @rokyreid,
any news? Tasks can arrive any time of the day and every day of the week. Have you already tried a test to become verified? If you are verified you can get more tasks. Best!:slight_smile:

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Hi @rokyreid thanks for your message! I have moved your post to a thread I think you may find useful :slight_smile: Let us know if you have any questions.

I also just replied to your email about your test :wink:

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Greetings,
After having finished with the get verified test, I am excited to claim a new task. .
but still, the home page is empty from any task.
How can I claim a new task?
thanks in advance

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Hi @Aisha_Zaki, :cherry_blossom:

I have just moved your post to a thread where you might find an answer to your question. :smiley:

However, just to emphasize, after submitting your test to be a verified translator, you’ll need to wait for the test to be reviewed. You should get the result after 3-4 weeks. One of the staff member will let you know by email once the results are out.

Still, there are some tasks that don’t require verified translators and you can have access to them. Just keep an eye out :eye: and check your home page every once and a while to see if new tasks are available. You can also turn on the task stream notification from your profile; this way you will receive an email every time a new task is available.

Hope this helps! :dizzy:

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thanks alot @SalwaAlrifai this was helpful

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Hi @Aisha_Zaki thanks for your message :blush:

As @SalwaAlrifai kindly suggested :heart_decoration: you can find and claim tasks from the homepage following this video tutorial. If you can’t see the language you are looking for in the drop-down menu, it means that there are no tasks currently available in that language. However, we post new tasks all the time, so keep an eye-out! :face_with_monocle:

In the same video tutorial, you can also check on how to sign up to receive email notifications of new available tasks. :envelope_with_arrow:

If you haven’t yet, please take a look at our Translator’s Toolkit; there, you can find very useful information on our translation platforms and on many other topics :nerd_face:

Thank you so much for your support, Aisha! Do let us know if you have any other questions :dizzy:

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I’ve done the test but haven’t heard back yet and was told it could take awhile. Thanks!

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