No permission to view tasks

Hi everyone,
I’ve received some e-mails with translations available in my language but when I click them it says I don’t have permission to view them. Is it because someone else already claimed them or is it because I am new here? Thank you.

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Hi Maria, and thank you for reaching out!

Could you please forward one of these emails to translators@translatorswithoutborders.org so we can check what the issue is? thanks!

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Will do! Thank you, Aya!